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How to improve satisfaction with voice-activated technology

Your efforts may help customers feel safe in your store, but do they feel satisfied? Are they getting the same experience if there was no pandemic? We discuss ways in which you can help your customers feel safe AND satisfied.

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How to reduce your website’s Carbon Footprint

The Internet consumes a lot of electricity; from the data centre, to the cabinet at the end of your street, to the device you’re viewing this post on. It all requires electricity. 416.2twh per year to be precise - nearly double what the UK used in 2020. It's important to do everything you can to reduce its impact on the climate crisis.

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Retail Roundup Report – August ’22

August has seen a resurgence in promotions and loyalty-based activity as retailers and brands begin the fight to retain customers as we start to navigate the cost-of-living crisis.

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Retail Roundup Report – Coronation Special

A little later than normal this month as we waited to incorporate a section discovering how the retail industry celebrated the King’s Coronation.

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Retail Roundup Report – February ’23

Valentine’s Day, to Ramadan and then on to Easter, event-based comms stole the show in the grocery multiples.

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Retail Roundup Report – January ’23

Alongside our usual UK tour, we also take a dive into the online world to see what messages shoppers are receiving from key retailers, as well as taking a trip to the southern hemisphere to see what brands in South Africa are doing (thanks Emily)!

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Retail Roundup Report – July ’22

July’s been an interesting month in retail. No sooner had the kids broken up for Summer than the obligatory Back to School campaigns kicked in.

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Retail Roundup Report – June ’22

Grocery provided the focus for our June report and captured both Jubilee and Father’s Day activities.

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Retail Roundup Report – March ’23

In the digital sphere, Mother’s Day took centre stage, along with tips for reducing food waste and cause-related activities across the major grocery multiples.